CritiqueCrew: Orchestrating Multi-Perspective Conversational Design Critique

TL;DR

CritiqueCrew is a conversational AI tool integrated into Figma that enhances design critique by orchestrating multi-perspective expert feedback, leading to improved design quality and user experience.

Contribution

It introduces a novel multi-perspective orchestration approach for conversational critique, enabling AI to act as a collaborative partner rather than just a static problem detector.

Findings

Significantly improved design quality in controlled studies

Enhanced subjective experience and trust among designers

Structured expert role orchestration is more effective than unified models

Abstract

UI designers face growing cognitive load and cross functional friction at the intersection of user needs, business goals, and engineering constraints. Existing automated tools often deliver static "problem lists", lacking actionable repair paths and disrupting creative flow. We introduce CritiqueCrew, a Figma tool that supports designers through conversational critique. CritiqueCrew generates multi-faceted insights by implementing a multi-perspective orchestration of distinct expert roles (UX, PM, Engineer). It translates abstract critiques into concrete actions via in context feedback and interactive remediation. Across two independent controlled studies (Total N=48), CritiqueCrew significantly improved both design quality and subjective experience compared to a traditional static checker. Furthermore, our results confirm that the structured orchestration of expert roles-rather than a unified model-is key to fostering trust and creativity support. Our work demonstrates how AI can shift from a "problem auditor" to a "solution co-creator" by integrating multi-perspective dialogue with interactive repair, offering design implications for future creative tools.