PromptHelper: A Prompt Recommender System for Encouraging Creativity in AI Chatbot Interactions
Jason Kim, Maria Teleki, James Caverlee

TL;DR
PromptHelper is a prompt recommender system integrated into an AI chatbot that enhances user exploration and expressiveness in creative and academic writing tasks without increasing cognitive load.
Contribution
This paper introduces PromptHelper, a novel prompt recommender system that supports exploration and creativity in AI chatbot interactions, with empirical evaluation demonstrating its effectiveness.
Findings
Increases perceived exploration and expressiveness
Helps users articulate their intent more clearly
Does not increase cognitive workload
Abstract
Prompting is central to interaction with AI systems, yet many users struggle to explore alternative directions, articulate creative intent, or understand how variations in prompts shape model outputs. We introduce prompt recommender systems (PRS) as an interaction approach that supports exploration, suggesting contextually relevant follow-up prompts. We present PromptHelper, a PRS prototype integrated into an AI chatbot that surfaces semantically diverse prompt suggestions while users work on real writing tasks. We evaluate PromptHelper in a 2x2 fully within-subjects study (N=32) across creative and academic writing tasks. Results show that PromptHelper significantly increases users' perceived exploration and expressiveness without increasing cognitive workload. Qualitative findings illustrate how prompt recommendations help users branch into new directions, overcome uncertainty about…
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Taxonomy
TopicsAI in Service Interactions · Artificial Intelligence in Healthcare and Education · Artificial Intelligence in Games
