Between Policy and Practice: GenAI Adoption in Agile Software Development Teams
Michael Neumann, Lasse Bischof, Nic Elias Hinz, Luca Stockmann, Dennis Schrader, Ana Carolina Ahaus, Erim Can Demirci, Benjamin Gabel, Maria Rauschenberger, Philipp Diebold, Henning Fritzemeier, Adam Przybylek

TL;DR
This study explores how agile software development teams adopt generative AI tools, highlighting benefits, barriers, and the importance of aligning policies, technology, and organizational factors for effective use.
Contribution
It provides empirical insights into GenAI adoption in agile environments, emphasizing the need for alignment across TOE dimensions to address barriers.
Findings
GenAI is mainly used for creative tasks, documentation, and code assistance.
Benefits include increased efficiency and creativity.
Barriers involve data privacy, validation effort, and lack of governance.
Abstract
Context: The rapid emergence of generative AI (GenAI) tools has begun to reshape various software engineering activities. Yet, their adoption within agile environments remains underexplored. Objective: This study investigates how agile practitioners adopt GenAI tools in real-world organizational contexts, focusing on regulatory conditions, use cases, benefits, and barriers. Method: An exploratory multiple case study was conducted in three German organizations, involving 17 semi-structured interviews and document analysis. A cross-case thematic analysis was applied to identify GenAI adoption patterns. Results: Findings reveal that GenAI is primarily used for creative tasks, documentation, and code assistance. Benefits include efficiency gains and enhanced creativity, while barriers relate to data privacy, validation effort, and lack of governance. Using the…
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Taxonomy
TopicsEthics and Social Impacts of AI · Software Engineering Techniques and Practices · Artificial Intelligence in Healthcare and Education
