Cost-Performance Analysis of Cloud-Based Retail Point-of-Sale Systems: A Comparative Study of Google Cloud Platform and Microsoft Azure

TL;DR

This study systematically compares Google Cloud Platform and Microsoft Azure for retail POS workloads, evaluating performance, cost, and architecture using open-source benchmarks and real-time API endpoints.

Contribution

It introduces a transparent, code-driven benchmarking methodology for retail cloud applications and provides the first comprehensive comparison of POS workloads on GCP and Azure.

Findings

GCP has 23.0% faster response times at baseline load.

Azure shows 71.9% higher cost efficiency for steady-state operations.

The study offers a framework for retailers to evaluate cloud POS options.

Abstract

Althoughthereislittleempiricalresearchonplatform-specific performance for retail workloads, the digital transformation of the retail industry has accelerated the adoption of cloud-based Point-of-Sale (POS) systems. This paper presents a systematic, repeatable comparison of POS workload deployments on Google Cloud Platform (GCP) and Microsoft Azure using real-time API endpoints and open-source benchmarking code. Using free-tier cloud resources, we offer a transparent methodology for POS workload evaluation that small retailers and researchers can use. Our approach measures important performance metrics like response latency, throughput, and scalability while estimating operational costs based on actual resource usage and current public cloud pricing because there is no direct billing under free-tier usage. All the tables and figures in this study are generated directly from code outputs, ensuring that the experimental data and the reported results are consistent. Our analysis shows that GCP achieves 23.0% faster response times at baseline load, while Azure shows 71.9% higher cost efficiency for steady-state operations. We look at the architectural components that lead to these differences and provide a helpful framework for merchants considering cloud point-of-sale implementation. This study establishes a strong, open benchmarking methodology for retail cloud applications and offers the first comprehensive, code-driven comparison of workloads unique to point-of-sale systems across leading cloud platforms.