Reject or Not?: A Benchmark for Voice Assistant Query Rejection in Smart Home Scenario and an Improved Method Based on LLMs

TL;DR

This paper introduces a new benchmark and an improved LLM-based method for query rejection in Chinese smart-home voice assistants, enhancing rejection accuracy in complex, personalized scenarios.

Contribution

It provides the first Chinese-oriented open-source dataset and evaluation suite, along with a novel three-tier collaborative architecture for improved query rejection.

Findings

Significant improvement over baseline models in rejection accuracy

Effective handling of personalized and multi-turn scenarios

Established a reproducible benchmark for future research

Abstract

In smart-home voice assistant scenario, deciding whether to accept or reject a user query is the first step before any downstream processing. To address the limited query-rejection capability of current voice assistants, this paper presents the first Chinese-oriented open-source benchmark and evaluation suite for smart homes, together with a personalized query-rejection method based on large language models. On the data side, we construct the first multimodal query-rejection dataset tailored for domestic scenarios, containing 11,913 manually labeled text-speech pairs that systematically cover twelve typical dialogue types (e.g., chit-chat, non-human sounds, valid commands, ambiguous references, device-irrelevant requests). Fine-grained labels, conversational context and multi-turn information are provided to support both zero-shot and fine-tuning evaluations across language and multimodal large models. On the method side, we propose a three-tier collaborative architecture: first, a Qwen-2.5-3B adapter fine-tuned to model family-agnostic semantic boundaries; second, a dynamic household-level historical dialogue module to capture personalized habits; third, a household-specific RAG knowledge base that explicitly memorizes and revises past false-rejection cases. Experiments show that the proposed approach significantly outperforms zero-shot and fine-tuned general LLMs on the constructed dataset, with pronounced gains in rejection accuracy for family-specific expressions and complex multi-turn scenarios. This work provides a reproducible data foundation, evaluation standard and extensible technical framework for reliability research in smart-home voice interaction.