The Impact of Spatial Misalignment and Time Delay on Collaborative Presence in Augmented Reality

TL;DR

This study examines how spatial misalignment and time delay affect collaboration in augmented reality, revealing that misalignment significantly increases workload and reduces user satisfaction, emphasizing the importance of spatial accuracy.

Contribution

It provides empirical evidence on the impact of spatial misalignment and delay on collaborative AR, highlighting the critical role of spatial accuracy for effective teamwork.

Findings

Spatial misalignment increases perceived workload.

Misalignment reduces user ratings of AR experience.

Time delay has a limited effect on collaboration quality.

Abstract

Precise temporal and spatial alignment is critical in collaborative Augmented Reality (AR) where users rely on shared visual information to coordinate actions. System latency and object misalignment can disrupt communication, reduce task efficiency, and negatively impact the overall user experience. While previous research has primarily focused on individual AR interactions, the impact of these inconsistencies on collaboration remains underexplored. This article investigates how user experience and task load are affected by object misalignment and time delay in a shared AR space. To examine these factors, we conducted an experiment with 32 participants, organized into 16 pairs, who collaboratively completed a spatial placement task. Within each condition, both participants alternated roles, taking turns as the leader-providing verbal placement instructions-and the builder-executing the placement. Six conditions were tested, manipulating object alignment (perfectly aligned vs. randomly misaligned) and time delay (0s, 0.1s, 0.4s). The misalignment was applied randomly to each virtual object with a shift of +-20 cm on every axis to create a clear distinction in spatial perception. User experience and task load were assessed to evaluate how these factors influence collaboration and interaction in AR environments. Results showed that spatial misalignment significantly increased perceived workload (NASA-TLX) and lowered user ratings in Pragmatic quality and Attractiveness (UEQ), while time delay had a more limited effect. These findings highlight the critical role of spatial accuracy in maintaining collaboration quality in AR.