PersonaMem-v2: Towards Personalized Intelligence via Learning Implicit User Personas and Agentic Memory
Bowen Jiang, Yuan Yuan, Maohao Shen, Zhuoqun Hao, Zhangchen Xu, Zichen Chen, Ziyi Liu, Anvesh Rao Vijjini, Jiashu He, Hanchao Yu, Radha Poovendran, Gregory Wornell, Lyle Ungar, Dan Roth, Sihao Chen, Camillo Jose Taylor

TL;DR
PersonaMem-v2 introduces a comprehensive dataset and methods to enhance AI personalization by learning implicit user preferences and maintaining scalable agentic memory, significantly improving accuracy over existing models.
Contribution
The paper presents a new dataset, PersonaMem-v2, and a novel agentic memory framework that together advance personalized AI by enabling models to better understand and remember user preferences over time.
Findings
Reinforcement fine-tuning improves implicit personalization accuracy from 37-48% to 53%.
Agentic memory achieves 55% accuracy with 16x fewer tokens.
Models still struggle with implicit personalization despite long context support.
Abstract
Personalization is one of the next milestones in advancing AI capability and alignment. We introduce PersonaMem-v2, the state-of-the-art dataset for LLM personalization that simulates 1,000 realistic user-chatbot interactions on 300+ scenarios, 20,000+ user preferences, and 128k-token context windows, where most user preferences are implicitly revealed to reflect real-world interactions. Using this data, we investigate how reinforcement fine-tuning enables a model to improve its long-context reasoning capabilities for user understanding and personalization. We also develop a framework for training an agentic memory system, which maintains a single, human-readable memory that grows with each user over time. In our experiments, frontier LLMs still struggle with implicit personalization, achieving only 37-48% accuracy. While they support long context windows, reasoning remains the…
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Taxonomy
TopicsPersona Design and Applications · AI in Service Interactions · Multimodal Machine Learning Applications
