MetricSynth: Framework for Aggregating DORA and KPI Metrics Across Multi-Platform Engineering

TL;DR

MetricSynth is a centralized framework that aggregates and visualizes DORA and KPI metrics from multiple tools, providing real-time insights into software engineering performance and system health.

Contribution

It introduces a scalable architecture for integrating diverse data sources and visualizing engineering metrics, reducing manual effort and enabling faster decision-making.

Findings

Reduced manual reporting by 20 person-hours per week

Enabled faster bottleneck identification

Demonstrated scalability and effective data aggregation

Abstract

In modern, large-scale software development, engineering leaders face the significant challenge of gaining a holistic and data-driven view of team performance and system health. Data is often siloed across numerous disparate tools, making manual report generation time-consuming and prone to inconsistencies. This paper presents the architecture and implementation of a centralized framework designed to provide near-real-time visibility into developer experience (DevEx) and Key Performance Indicator (KPI) metrics for a software ecosystem. By aggregating data from various internal tools and platforms, the system computes and visualizes metrics across key areas such as Developer Productivity, Quality, and Operational Efficiency. The architecture features a cron-based data ingestion layer, a dual-schema data storage approach, a processing engine for metric pre-computation, a proactive alerting system, and utilizes the open-source BI tool Metabase for visualization, all secured with role-based access control (RBAC). The implementation resulted in a significant reduction in manual reporting efforts, saving an estimated 20 person-hours per week, and enabled faster, data-driven bottleneck identification. Finally, we evaluate the system's scalability and discuss its trade-offs, positioning it as a valuable contribution to engineering intelligence platforms.