Do Chatbots Walk the Talk of Responsible AI?

TL;DR

This paper investigates whether top AI chatbots adhere to the responsible AI principles they promote, revealing notable discrepancies between their stated commitments and actual implementations.

Contribution

It provides a comprehensive analysis of major chatbots' alignment with responsible AI principles through mixed-methods research.

Findings

Significant gaps between corporate rhetoric and practice

Major chatbots vary in responsible AI implementation

Highlights need for improved transparency and accountability

Abstract

This study examines whether leading AI chatbot companies implement the responsible AI principles they publicly advocate. The authors used a mixed-methods approach analyzing four major chatbots (ChatGPT, Gemini, DeepSeek, and Grok) across company websites, technical documentation, and direct chatbot evaluations. We found significant gaps between corporate rhetoric and practice.