A Structured Evaluation Framework for Low-Code Platform Selection: A Multi-Criteria Decision Model for Enterprise Digital Transformation

TL;DR

This paper introduces a structured, multi-criteria decision model for evaluating low-code platforms, helping enterprises select the most suitable solution based on key technical and strategic factors.

Contribution

It presents a comprehensive evaluation framework with a weighted scoring model tailored for enterprise needs, addressing gaps in existing assessment methods.

Findings

Improves decision-making accuracy in platform selection

Reduces risks of platform lock-in

Validated through empirical case studies

Abstract

The rapid adoption of Low-Code Development Platforms (LCDPs) has created a critical need for systematic evaluation methodologies that enable organizations to make informed platform selection decisions. This paper presents a comprehensive evaluation framework based on five key criteria: Business Process Orchestration, UI/UX Customization, Integration and Interoperability, Governance and Security, and AI-Enhanced Automation. We propose a weighted scoring model that allows organizations to quantitatively assess and compare different low-code platforms based on their specific requirements and strategic priorities. The framework addresses the gap between marketing-driven platform comparisons and rigorous, context-specific evaluation methodologies. Through empirical validation in enterprise environments, we demonstrate how this structured approach can significantly improve decision-making outcomes and reduce the risk of platform lock-in or inadequate solution selection.