Influencia de fatores organizacionais e sociais na etapa de levantamento de requisitos

TL;DR

This paper reviews studies on requirements gathering in software development, emphasizing the importance of human factors like emotions and social context, which are often overlooked in technical approaches.

Contribution

It provides a survey of research that incorporates non-technical, humanistic factors into requirements engineering, highlighting their impact on the process.

Findings

Human factors significantly influence requirements gathering success

Non-technical factors like emotions and social context are underrepresented in current research

Understanding these factors can improve requirements engineering practices

Abstract

The most critical and fragile stage of a software development project is requirements gathering. Because of this, Requirements Engineering has been evolving its techniques to minimize the challenges faced by Requirements Analysts. However, few studies consider the humanistic relationships and behaviors of those involved in this stage. This article presents a survey of some studies conducted at this stage that consider non-technical factors such as emotions, organizational environment, and social context.