Entendimento de Campanhas no Contexto da Aten\c{c}\~ao Prim\'aria \`a Sa\'ude: Um Processo de Design Socialmente Consciente

TL;DR

This paper explores the social and technical aspects of health campaigns in primary care by applying a socially aware design framework to inform prototype development for health campaign management.

Contribution

It introduces a sociotechnical analysis method using artifacts like stakeholder diagrams and personas to better understand health campaign contexts in primary health care.

Findings

Identified key stakeholders and their social requirements.

Mapped potential challenges and technical needs.

Provided insights for designing effective health campaign tools.

Abstract

This report presents the results of an exploratory analysis of the work context of Community Health Agents and Endemic Disease Control Agents in Primary Health Care (PHC), with a particular focus on Health Campaigns. To understand this context, the study adopted the Socially Aware Design framework, which employs artifacts and techniques to examine problem domains in a comprehensive and sociotechnical manner. Methods such as the Stakeholder Identification Diagram, Evaluation Frame, and Semiotic Framework were applied to identify stakeholders, anticipate challenges, and elicit social and technical requirements for the solution. Personas and Scenarios were also used to illustrate the potential impacts of a solution on various stakeholders and their life contexts within health campaigns. This report presents the analysis method, its application, and results, discussing the study's findings to inform the development of medium-fidelity prototypes for a PHC health campaign management solution.