A Social Data-Driven System for Identifying Estate-related Events and Topics
Wenchuan Mu, Menglin Li, Kwan Hui Lim

TL;DR
This paper introduces a language model-based system that detects, classifies, and geolocates estate-related events from social media data, aiding urban management and situational awareness.
Contribution
It presents a hierarchical classification framework combined with a transformer-based geolocation module for estate-related event detection from social media.
Findings
Effective filtering of relevant social media posts
Accurate classification of estate-related topics
Successful geolocation inference for untagged posts
Abstract
Social media platforms such as Twitter and Facebook have become deeply embedded in our everyday life, offering a dynamic stream of localized news and personal experiences. The ubiquity of these platforms position them as valuable resources for identifying estate-related issues, especially in the context of growing urban populations. In this work, we present a language model-based system for the detection and classification of estate-related events from social media content. Our system employs a hierarchical classification framework to first filter relevant posts and then categorize them into actionable estate-related topics. Additionally, for posts lacking explicit geotags, we apply a transformer-based geolocation module to infer posting locations at the point-of-interest level. This integrated approach supports timely, data-driven insights for urban management, operational response and…
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