AI-Based Measurement of Innovation: Mapping Expert Insight into Large Language Model Applications

TL;DR

This paper presents an LLM-based framework that reliably measures innovation from unstructured text data, outperforming traditional methods and offering broad applicability for researchers and industry professionals.

Contribution

It introduces a novel LLM framework for assessing innovation that surpasses prior models in accuracy and consistency, with detailed guidance on design choices affecting performance.

Findings

LLM framework achieved higher F1-scores than alternative measures.

Results are highly consistent across different runs.

Framework is broadly applicable across various innovation contexts.

Abstract

Measuring innovation often relies on context-specific proxies and on expert evaluation. Hence, empirical innovation research is often limited to settings where such data is available. We investigate how large language models (LLMs) can be leveraged to overcome the constraints of manual expert evaluations and assist researchers in measuring innovation. We design an LLM framework that reliably approximates domain experts' assessment of innovation from unstructured text data. We demonstrate the performance and broad applicability of this framework through two studies in different contexts: (1) the innovativeness of software application updates and (2) the originality of user-generated feedback and improvement ideas in product reviews. We compared the performance (F1-score) and reliability (consistency rate) of our LLM framework against alternative measures used in prior innovation studies, and to state-of-the-art machine learning- and deep learning-based models. The LLM framework achieved higher F1-scores than the other approaches, and its results are highly consistent (i.e., results do not change across runs). This article equips R&D personnel in firms, as well as researchers, reviewers, and editors, with the knowledge and tools to effectively use LLMs for measuring innovation and evaluating the performance of LLM-based innovation measures. In doing so, we discuss, the impact of important design decisions-including model selection, prompt engineering, training data size, training data distribution, and parameter settings-on performance and reliability. Given the challenges inherent in using human expert evaluation and existing text-based measures, our framework has important implications for harnessing LLMs as reliable, increasingly accessible, and broadly applicable research tools for measuring innovation.