KLAN: Kuaishou Landing-page Adaptive Navigator

TL;DR

This paper introduces KLAN, a hierarchical framework for personalized landing page selection in multi-page online platforms, significantly improving user engagement and satisfaction through optimized navigation.

Contribution

The paper formalizes the task of Personalized Landing Page Modeling and proposes KLAN, a novel hierarchical solution framework for proactive, personalized page navigation in recommender systems.

Findings

Online experiments show +0.205% DAU improvement.

Online experiments show +0.192% user lifetime increase.

Deployed at full traffic on Kuaishou, serving hundreds of millions of users.

Abstract

Modern online platforms configure multiple pages to accommodate diverse user needs. This multi-page architecture inherently establishes a two-stage interaction paradigm between the user and the platform: (1) Stage I: page navigation, navigating users to a specific page and (2) Stage II: in-page interaction, where users engage with customized content within the specific page. While the majority of research has been focusing on the sequential recommendation task that improves users' feedback in Stage II, there has been little investigation on how to achieve better page navigation in Stage I. To fill this gap, we formally define the task of Personalized Landing Page Modeling (PLPM) into the field of recommender systems: Given a user upon app entry, the goal of PLPM is to proactively select the most suitable landing page from a set of candidates (e.g., functional tabs, content channels, or aggregation pages) to optimize the short-term PDR metric and the long-term user engagement and satisfaction metrics, while adhering to industrial constraints. Additionally, we propose KLAN (Kuaishou Landing-page Adaptive Navigator), a hierarchical solution framework designed to provide personalized landing pages under the formulation of PLPM. KLAN comprises three key components: (1) KLAN-ISP captures inter-day static page preference; (2) KLAN-IIT captures intra-day dynamic interest transitions and (3) KLAN-AM adaptively integrates both components for optimal navigation decisions. Extensive online experiments conducted on the Kuaishou platform demonstrate the effectiveness of KLAN, obtaining +0.205% and +0.192% improvements on in Daily Active Users (DAU) and user Lifetime (LT). Our KLAN is ultimately deployed on the online platform at full traffic, serving hundreds of millions of users. To promote further research in this important area, we will release our dataset and code upon paper acceptance.