DHMS: A Digital Hostel Management System Integrating Campus ChatBot, Predictive Intelligence, and Real-Time Automation
Riddhi Heda, Sidhant Singh, Umair Yasir, Tanmay Jaiswal, Anil Mokhade

TL;DR
DHMS is an integrated digital platform that automates hostel management tasks using AI, cloud tech, and chatbots, significantly improving efficiency and student satisfaction in campus hostels.
Contribution
The paper presents DHMS, a novel modular system combining AI, cloud infrastructure, and natural language processing to enhance hostel management operations.
Findings
92% student satisfaction in simulations
Chatbot response time below one second
Effective predictive analytics for maintenance
Abstract
Traditional hostel management practices in academic institutions often suffer from inefficiencies, delays, and fragmented communication. These systems fail to meet the expectations of digitally native students and place a significant operational burden on hostel staff. This paper introduces DHMS (Digital Hostel Management System), a modular and integrated platform designed to digitize and streamline essential hostel management functions. DHMS leverages modern web technologies, artificial intelligence, and cloud infrastructure to automate room allotment, grievance redressal, gate pass logistics, and communication via a natural language chatbot. In simulation tests, DHMS achieved a 92% student satisfaction rate in room allocation and maintained an average chatbot response time below one second. Additional features include predictive analytics for proactive maintenance planning and…
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Taxonomy
TopicsOnline Learning and Analytics · AI in Service Interactions
