AI for Better UX in Computer-Aided Engineering: Is Academia Catching Up with Industry Demands? A Multivocal Literature Review
Choro Ulan Uulu, Mikhail Kulyabin, Layan Etaiwi, Nuno Miguel Martins Pacheco, Jan Joosten, Kerstin R\"ose, Filippos Petridis, Jan Bosch, Helena Holmstr\"om Olsson

TL;DR
This paper reviews how AI can improve user experience in computer-aided engineering, highlighting gaps between academic research and industry practices, and identifying opportunities for future development.
Contribution
It provides a multivocal literature review mapping AI's role in CAE UX, revealing research gaps and aligning academic focus with industry implementations.
Findings
Industry actively uses LLMs, adaptive UIs, and recommender systems
Academic research focuses on technical AI capabilities without UX validation
Opportunities exist in AI-guided workflows and adaptive interfaces
Abstract
Computer-Aided Engineering (CAE) enables simulation experts to optimize complex models, but faces challenges in user experience (UX) that limit efficiency and accessibility. While artificial intelligence (AI) has demonstrated potential to enhance CAE processes, research integrating these fields with a focus on UX remains fragmented. This paper presents a multivocal literature review (MLR) examining how AI enhances UX in CAE software across both academic research and industry implementations. Our analysis reveals significant gaps between academic explorations and industry applications, with companies actively implementing LLMs, adaptive UIs, and recommender systems while academic research focuses primarily on technical capabilities without UX validation. Key findings demonstrate opportunities in AI-powered guidance, adaptive interfaces, and workflow automation that remain underexplored…
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Taxonomy
TopicsHuman-Automation Interaction and Safety · Persona Design and Applications · Artificial Intelligence in Healthcare and Education
