Chapter 11 Students' interaction with and appreciation of automated informative tutoring feedback

TL;DR

This study investigates how a balanced informative feedback strategy in computer-aided formative assessment influences student interaction and appreciation, highlighting its potential to promote self-guidance and prevent disengagement.

Contribution

It introduces and evaluates a balanced informative feedback strategy that enhances student engagement and appreciation in online formative assessments.

Findings

Students used feedback to guide self-directed exploration.

Mitigation of learning barriers prevented student disengagement.

Students appreciated the balanced feedback approach.

Abstract

Computer aided formative assessment can be used to enhance a learning process, for instance by providing feedback. There are many design choices for delivering feedback, that lead to a feedback strategy. In an informative feedback strategy, students do not immediately receive information about the correct response, but are offered the opportunity to retry a task to apply feedback information. In this small-scale qualitative study, we explore an informative feedback strategy designed to offer a balance between room for exploration and mitigation of learning barriers. The research questions concern the ways in which students interact with the feedback strategy and their appreciation of error-specific feedback as opposed to worked-out solutions. To answer these questions, twenty-five 15-to-17-year-old senior general secondary education students worked for approximately 20 minutes on linear and exponential extrapolation tasks in an online environment. Data included screen captures of students working with the environment and post-intervention interviews. Results showed that room for exploration offered opportunities for self-guidance while mitigation of learning barriers prevented disengagement. Furthermore, students appreciated balanced feedback. We conclude that the balanced feedback strategy yielded fruitful student-environment interactions.