Design Patterns of Human-AI Interfaces in Healthcare

TL;DR

This paper reviews and synthesizes design patterns for human-AI interfaces in healthcare, aiming to improve usability and effectiveness in clinical settings through literature analysis and expert feedback.

Contribution

It introduces a set of 12 design patterns for human-AI healthcare interfaces, grounded in literature and validated through expert workshops.

Findings

Design patterns helped generate diverse interface designs.

Patterns grounded designs in user needs and simplified complexity.

Workshop feedback indicated patterns' usefulness and applicability.

Abstract

Human-AI interfaces play a pivotal role in integrating clinicians' expertise with artificial intelligence to enhance both healthcare practice and research. However, designing effective interfaces in this domain remains a significant challenge. The inherent complexity of medical data, the influence of domain-specific conventions, and the diverse needs of clinical users compound the challenge of developing practical and usable solutions. In this study, we review existing solutions and synthesize a set of design patterns - recurring approaches that support the design of human-AI interfaces in clinical settings. We conducted a comprehensive literature review of human-AI interaction designs in clinical contexts, through which we identified 15 information entities commonly presented to users and 12 design patterns used to organize and communicate this information effectively. For each design pattern, we summarize the underlying design problem, the proposed solution, and the rationale for when the pattern should or should not be applied, based on insights from both the literature and semi-structured interviews with 12 healthcare professionals. We evaluated the proposed design patterns through an online workshop involving 14 experienced UI designers. During the workshop, participants were asked to create interface sketches for healthcare-related scenarios drawn from their own professional experience, using our design patterns as guidance. Our findings show that the proposed design patterns helped participants ground their designs in user needs, generate a wider range of design alternatives, and simplify complex interface structures. We further analyzed and summarized the participants' usage strategies and feedback regarding the applicability and usefulness of the design patterns.