Bridging Service Design, Visualizations, and Visual Analytics in Healthcare Digital Twins: Challenges, Gaps, and Research Opportunities
Mariia Ershova, Graziano Blasilli

TL;DR
This paper explores integrating service design with visualization and visual analytics in healthcare digital twins to improve their real-world applicability, highlighting current gaps and proposing future research directions.
Contribution
It introduces service design principles to visualization research in healthcare digital twins and frames the integration challenges and opportunities.
Findings
Identifies the gap between service design and visualization in healthcare DTs
Proposes research directions for integrating service design methodologies
Highlights the potential benefits of this integration for real-world applications
Abstract
Digital twins (DT) are increasingly used in healthcare to model patients, processes, and physiological systems. While recent solutions leverage visualization, visual analytics, and user interaction, these systems rarely incorporate structured service design methodologies. Bridging service design with visual analytics and visualization can be valuable for the healthcare DT community. This paper aims to introduce the service design discipline to visualization researchers by framing this integration gap and suggesting research directions to enhance the real-world applicability of DT solutions.
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Taxonomy
TopicsDigital Transformation in Industry · Service and Product Innovation · Innovative Human-Technology Interaction
