A User Experience 3.0 (UX 3.0) Paradigm Framework: Designing for Human-Centered AI Experiences
Wei Xu
TL;DR
This paper introduces UX 3.0, a new paradigm framework designed to guide human-centered AI experience development, addressing evolving user needs and AI-driven technological changes.
Contribution
It proposes a comprehensive UX 3.0 framework specifically tailored for designing human-centered AI experiences, filling a gap in current UX practices.
Findings
Framework supports development of human-centered AI systems
Addresses the shift in user needs due to AI integration
Guides UX practitioners in adopting new practices
Abstract
User experience (UX) practices have evolved in stages and are entering a transformative phase (UX 3.0), driven by AI technologies and shifting user needs. Human-centered AI (HCAI) experiences are emerging, necessitating new UX approaches to support UX practices in the AI era. We propose a UX 3.0 paradigm framework to respond and guide UX practices in developing HCAI systems.
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Taxonomy
TopicsEthics and Social Impacts of AI · Innovative Human-Technology Interaction · Persona Design and Applications