Help or Hindrance: Understanding the Impact of Robot Communication in Action Teams
Tauhid Tanjim, Jonathan St. George, Kevin Ching, and Angelique Taylor

TL;DR
This study investigates how multimodal robot communication affects team workload and perception in a medical training scenario, demonstrating that verbal and visual cues improve collaboration and user experience.
Contribution
It provides empirical evidence on the effectiveness of multimodal communication cues in human-robot teams within time-sensitive environments.
Findings
Verbal cues reduce team workload.
Visual cues increase perceived ease of use.
Multimodal cues enhance perceived usefulness.
Abstract
The human-robot interaction (HRI) field has recognized the importance of enabling robots to interact with teams. Human teams rely on effective communication for successful collaboration in time-sensitive environments. Robots can play a role in enhancing team coordination through real-time assistance. Despite significant progress in human-robot teaming research, there remains an essential gap in how robots can effectively communicate with action teams using multimodal interaction cues in time-sensitive environments. This study addresses this knowledge gap in an experimental in-lab study to investigate how multimodal robot communication in action teams affects workload and human perception of robots. We explore team collaboration in a medical training scenario where a robotic crash cart (RCC) provides verbal and non-verbal cues to help users remember to perform iterative tasks and search…
Peer Reviews
No public reviews on file for this paper yet. If you reviewed it on a platform where reviews are public (OpenReview, ICLR, NeurIPS, ICML), you can paste yours below so the community can read it here.
Videos
No videos yet. Explain this paper in a talk, walkthrough, or lecture? Add one.
