User-Centric Evaluation Methods for Digital Twin Applications in Extended Reality
Francesco Vona, Maximilian Warsinke, Tanja Kojic, Jan-Niklas, Voit-Antons, Sebastian Moller

TL;DR
This paper introduces a user-centric evaluation method for Digital Twin applications integrated with Extended Reality, focusing on usability, user experience, and cognitive load across diverse real-world use cases.
Contribution
It presents a novel structured evaluation approach combining questionnaires and observational studies for XR-enhanced Digital Twin systems.
Findings
Effective assessment of user experience in XR-DT applications
Improved understanding of user needs in virtual tourism, city planning, and industrial maintenance
Framework supports iterative design and user acceptance
Abstract
The integration of Digital Twins with Extended Reality technologies, such as Virtual Reality and Augmented Reality, is transforming industries by enabling more immersive, interactive experiences and enhancing real time decision making. User centered evaluations are crucial for aligning XR enhanced DT systems with user expectations, enhancing acceptance and utility in real world settings. This paper proposes a user centric evaluation method for XR enhanced DT applications to assess usability, cognitive load, and user experience. By employing a range of assessment tools, including questionnaires and observational studies across various use cases, such as virtual tourism, city planning, and industrial maintenance, this method provides a structured approach to capturing the users perspective.
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Taxonomy
TopicsDigital Transformation in Industry · Technology Assessment and Management
