Navigating Knowledge: Patterns and Insights from Wikipedia Consumption
Tiziano Piccardi, Robert West
TL;DR
This paper analyzes Wikipedia readers' navigation patterns, covering how they access, navigate, and exit the platform, providing insights into online knowledge consumption and guiding future platform design.
Contribution
It offers a comprehensive overview of Wikipedia navigation behaviors and highlights open research problems in understanding online knowledge consumption.
Findings
Detailed patterns of how users reach Wikipedia
Insights into navigation behaviors within Wikipedia
Discussion of open research challenges
Abstract
The Web has drastically simplified our access to knowledge and learning, and fact-checking online resources has become a part of our daily routine. Studying online knowledge consumption is thus critical for understanding human behavior and informing the design of future platforms. In this Chapter, we approach this subject by describing the navigation patterns of the readers of Wikipedia, the world's largest platform for open knowledge. We provide a comprehensive overview of what is known about the three steps that characterize navigation on Wikipedia: (1) how readers reach the platform, (2) how readers navigate the platform, and (3) how readers leave the platform. Finally, we discuss open problems and opportunities for future research in this field.
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Taxonomy
TopicsWikis in Education and Collaboration