Effect of Adaptive Communication Support on LLM-powered Human-Robot Collaboration

TL;DR

This paper introduces a framework leveraging LLMs to adaptively modulate communication in human-robot teams, improving collaboration effectiveness across varying task complexities and feedback frequencies.

Contribution

It proposes the HRT-ML framework with modules for strategic and subtask guidance, enabling dynamic communication adjustments based on task demands and human needs.

Findings

Proactive, frequent feedback benefits team performance in complex tasks.

Noisy feedback from overly active agents can hinder collaboration.

Adaptive communication levels improve overall human-robot teaming efficiency.

Abstract

Effective human-robot collaboration requires robot to adopt their roles and levels of support based on human needs, task requirements, and complexity. Traditional human-robot teaming often relies on a pre-determined robot communication scheme, restricting teamwork adaptability in complex tasks. Leveraging strong communication capabilities of Large Language Models (LLMs), we propose a Human-Robot Teaming Framework with Multi-Modal Language feedback (HRT-ML), a framework designed to enhance human-robot interaction by adjusting the frequency and content of language-based feedback. HRT-ML framework includes two core modules: a Coordinator for high-level, low-frequency strategic guidance, and a Manager for subtask-specific, high-frequency instructions, enabling passive and active interactions with human teammates. To assess the impact of language feedback in collaborative scenarios, we conducted experiments in an enhanced Overcooked environment with varying levels of task complexity (easy, medium, hard) and feedback frequency (inactive, passive, active, superactive). Our results show that as task complexity increases relative to human capabilities, human teammates exhibited a stronger preference towards robotic agents that can offer frequent, proactive support. However, when task complexities exceed the LLM's capacity, noisy and inaccurate feedback from superactive robotic agents can instead hinder team performance, as it requires human teammates to increase their effort to interpret and respond to a large number of communications, with limited performance return. Our results offer a general principle for robotic agents to dynamically adjust their levels and frequencies of communications to work seamlessly with humans and achieve improved teaming performance.