ML-SPEAK: A Theory-Guided Machine Learning Method for Studying and Predicting Conversational Turn-taking Patterns

TL;DR

This paper introduces ML-SPEAK, a computational model that predicts conversational turn-taking in teams based on personality traits, enhancing understanding of team dynamics and communication patterns.

Contribution

The study presents a novel, theory-guided machine learning model that links personality traits to conversational behaviors in team settings, validated on real-world data.

Findings

Model outperforms baselines in predicting turn sequences

Reveals new relationships between traits and communication patterns

Applicable to real-world team data for practical insights

Abstract

Predicting team dynamics from personality traits remains a fundamental challenge for the psychological sciences and team-based organizations. Understanding how team composition generates team processes can significantly advance team-based research along with providing practical guidelines for team staffing and training. Although the Input-Process-Output (IPO) model has been useful for studying these connections, the complex nature of team member interactions demands a more dynamic approach. We develop a computational model of conversational turn-taking within self-organized teams that can provide insight into the relationships between team member personality traits and team communication dynamics. We focus on turn-taking patterns between team members, independent of content, which can significantly influence team emergent states and outcomes while being objectively measurable and quantifiable. As our model is trained on conversational data from teams of given trait compositions, it can learn the relationships between individual traits and speaking behaviors and predict group-wide patterns of communication based on team trait composition alone. We first evaluate the performance of our model using simulated data and then apply it to real-world data collected from self-organized student teams. In comparison to baselines, our model is more accurate at predicting speaking turn sequences and can reveal new relationships between team member traits and their communication patterns. Our approach offers a more data-driven and dynamic understanding of team processes. By bridging the gap between individual personality traits and team communication patterns, our model has the potential to inform theories of team processes and provide powerful insights into optimizing team staffing and training.