The Toxicity Phenomenon Across Social Media
Rhett Hanscom, Tamara Silbergleit Lehman, Qin Lv, Shivakant Mishra

TL;DR
This paper reviews and formalizes the concept of toxicity on social media, proposing a new cycle of extremism, analyzing detection methods, and outlining future research directions to mitigate toxicity.
Contribution
It introduces a formal definition of toxicity, a novel cycle of internet extremism, and highlights gaps and future directions in toxicity research on social media.
Findings
Characterizes different forms of toxicity on social media.
Proposes a new cycle of internet extremism related to toxicity.
Identifies research gaps and future directions for toxicity mitigation.
Abstract
Social media platforms have evolved rapidly in modernity without strong regulation. One clear obstacle faced by current users is that of toxicity. Toxicity on social media manifests through a number of forms, including harassment, negativity, misinformation or other means of divisiveness. In this paper, we characterize literature surrounding toxicity, formalize a definition of toxicity, propose a novel cycle of internet extremism, list current approaches to toxicity detection, outline future directions to minimize toxicity in future social media endeavors, and identify current gaps in research space. We present a novel perspective of the negative impacts of social media platforms and fill a gap in literature to help improve the future of social media platforms.
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Taxonomy
TopicsInformation and Cyber Security
