Exploring Plural Perspectives in Self-Tracking Technologies: Trust and Reflection in Self Tracking Practices

TL;DR

This study compares trust and reflection in self-tracking technologies between users from the Global North and South, emphasizing the importance of inclusive design that respects diverse cultural values.

Contribution

It provides empirical insights into cross-cultural differences in self-tracking practices and offers design recommendations for more inclusive and flexible self-tracking technologies.

Findings

Significant differences in trust levels between North and South users.

Distinct reflection practices observed across cultures.

Highlighting the need for culturally sensitive design strategies.

Abstract

Contemporary self-tracking technologies (STTs), such as smartwatches and smartphone apps, allow people to become self-aware through the datafication of their everyday lives. However, concerns are emerging over the global north/Western portrayal of the self in the envisionment of STTs. Given the call to diversify participant samples in HCI knowledge building, we see it timely in understanding the influence of ubiquitous STTs in global south societies. We conduct a between-group analysis of 156 and 121 participants from Global North and South through two iterative surveys, respectively. We uncover significant differences in perceived trust with their STTs and reflection practices between the groups. We provide an empirical understanding on advocating for inclusive design strategies that recognize diverse interpretations of STTs and highlight the need to prioritize local values and flexibility in tracking to foster deeper reflection across cultures. Lastly, we discuss our findings in relation to the existing literature and highlight design recommendations for future research.