Navigating the Future of Healthcare HR: Agile Strategies for Overcoming Modern Challenges

TL;DR

This paper analyzes the HR challenges faced by hospitals, proposes a comprehensive management framework, and introduces a patient care app feature to improve healthcare delivery and staff management.

Contribution

It offers a new HR management framework for hospitals and introduces a patient app with features for reporting, scheduling, and communication.

Findings

Effective HR management improves hospital performance.

The proposed framework aligns HR practices with patient outcomes.

The app enhances patient-doctor communication and service efficiency.

Abstract

This study examines the challenges hospitals encounter in managing human resources and proposes potential solutions. It provides an overview of current HR practices in hospitals, highlighting key issues affecting recruitment, retention, and professional development of medical staff. The study further explores how these challenges impact patient outcomes and overall hospital performance. A comprehensive framework for effective human resource man agement is presented, outlining strategies for recruiting, retaining, training, and advancing medical professionals. This framework is informed by industry best practices and the latest research in healthcare HR management. The findings underscore that effective HR management is crucial for hospital success and offer recommendations for executives and policymakers to enhance their HR strategies. Additionally, our project introduces a Dropbox feature to facilitate patient care. This allows patients to report their issues, enabling doctors to quickly address ailments via our app. Patients can easily identify local doctors and schedule appointments. The app will also provide emergency medical services and accept online payments, while maintaining a record of patient interactions. Both patients and doctors can file complaints through the app, ensuring appropriate follow-up actions.