EIA: Environmental Injection Attack on Generalist Web Agents for Privacy Leakage

TL;DR

This paper introduces Environmental Injection Attack (EIA), a novel privacy attack on generalist web agents that injects malicious content to steal user PII, demonstrating significant privacy risks and challenges in detection and mitigation.

Contribution

It presents the first study of privacy risks for generalist web agents in adversarial environments and proposes a new attack method, EIA, with experimental validation on realistic websites.

Findings

EIA achieves up to 70% success rate in stealing PII.

EIA is difficult to detect and mitigate.

Adversarial adaptation enhances attack effectiveness.

Abstract

Generalist web agents have demonstrated remarkable potential in autonomously completing a wide range of tasks on real websites, significantly boosting human productivity. However, web tasks, such as booking flights, usually involve users' PII, which may be exposed to potential privacy risks if web agents accidentally interact with compromised websites, a scenario that remains largely unexplored in the literature. In this work, we narrow this gap by conducting the first study on the privacy risks of generalist web agents in adversarial environments. First, we present a realistic threat model for attacks on the website, where we consider two adversarial targets: stealing users' specific PII or the entire user request. Then, we propose a novel attack method, termed Environmental Injection Attack (EIA). EIA injects malicious content designed to adapt well to environments where the agents operate and our work instantiates EIA specifically for privacy scenarios in web environments. We collect 177 action steps that involve diverse PII categories on realistic websites from the Mind2Web, and conduct experiments using one of the most capable generalist web agent frameworks to date. The results demonstrate that EIA achieves up to 70% ASR in stealing specific PII and 16% ASR for full user request. Additionally, by accessing the stealthiness and experimenting with a defensive system prompt, we indicate that EIA is hard to detect and mitigate. Notably, attacks that are not well adapted for a webpage can be detected via human inspection, leading to our discussion about the trade-off between security and autonomy. However, extra attackers' efforts can make EIA seamlessly adapted, rendering such supervision ineffective. Thus, we further discuss the defenses at the pre- and post-deployment stages of the websites without relying on human supervision and call for more advanced defense strategies.