Unified External Stakeholder Engagement and Requirements Strategy

TL;DR

This paper introduces a comprehensive framework for early identification and continuous engagement of stakeholders throughout project lifecycles, aiming to improve communication, reduce risks, and enhance project success.

Contribution

It presents a novel, structured approach for stakeholder classification, communication, and feedback integration to address organizational failures in stakeholder management.

Findings

Framework improves stakeholder communication effectiveness

Survey validates positive impact on project outcomes

Reduces delays and cancellations through strategic engagement

Abstract

Understanding stakeholder needs is essential for project success, as stakeholder importance varies across projects. This study proposes a framework for early stakeholder identification and continuous engagement throughout the project lifecycle. The framework addresses common organizational failures in stakeholder communication that lead to project delays and cancellations. By classifying stakeholders by influence and interest, establishing clear communication channels, and implementing regular feedback loops, the framework ensures effective stakeholder involvement. This approach allows for necessary project adjustments and builds long-term relationships, validated by a survey of IT professionals. Engaging stakeholders strategically at all stages minimizes misunderstandings and project risks, contributing to better project management and lifecycle outcomes.