Uncertainty-Aware Mean Opinion Score Prediction
Hui Wang, Shiwan Zhao, Jiaming Zhou, Xiguang Zheng, Haoqin Sun,, Xuechen Wang, Yong Qin

TL;DR
This paper introduces an uncertainty-aware approach to MOS prediction that models both aleatory and epistemic uncertainties, improving robustness and applicability in diverse real-world scenarios.
Contribution
It proposes a novel system that incorporates heteroscedastic regression and Monte Carlo dropout to model uncertainties in MOS prediction, addressing a key limitation of previous models.
Findings
Captures uncertainty effectively
Enables selective prediction and out-of-domain detection
Enhances practical utility in diverse environments
Abstract
Mean Opinion Score (MOS) prediction has made significant progress in specific domains. However, the unstable performance of MOS prediction models across diverse samples presents ongoing challenges in the practical application of these systems. In this paper, we point out that the absence of uncertainty modeling is a significant limitation hindering MOS prediction systems from applying to the real and open world. We analyze the sources of uncertainty in the MOS prediction task and propose to establish an uncertainty-aware MOS prediction system that models aleatory uncertainty and epistemic uncertainty by heteroscedastic regression and Monte Carlo dropout separately. The experimental results show that the system captures uncertainty well and is capable of performing selective prediction and out-of-domain detection. Such capabilities significantly enhance the practical utility of MOS…
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Taxonomy
TopicsSentiment Analysis and Opinion Mining · Opinion Dynamics and Social Influence · Advanced Text Analysis Techniques
MethodsDropout · Monte Carlo Dropout
