CTourLLM: Enhancing LLMs with Chinese Tourism Knowledge
Qikai Wei, Mingzhi Yang, Jinqiang Wang, Wenwei Mao, Jiabo Xu, Huansheng Ning

TL;DR
This paper introduces CTourLLM, a fine-tuned Chinese tourism knowledge-enhanced language model, which outperforms ChatGPT in tourism-related tasks through a specialized dataset and evaluation methods.
Contribution
The paper presents Cultour, a new tourism knowledge dataset, and fine-tunes Qwen to create CTourLLM, improving LLMs' performance in tourism applications.
Findings
CTourLLM outperforms ChatGPT in BLEU-1 and Rouge-L scores.
The Cultour dataset enhances LLMs' tourism knowledge.
Human evaluation confirms improved response quality.
Abstract
Recently, large language models (LLMs) have demonstrated their effectiveness in various natural language processing (NLP) tasks. However, the lack of tourism knowledge limits the performance of LLMs in tourist attraction presentations and travel planning. To address this challenge, we constructed a supervised fine-tuning dataset for the Chinese culture and tourism domain, named Cultour. This dataset consists of three parts: tourism knowledge base data, travelogues data, and tourism QA data. Additionally, we propose CTourLLM, a Qwen-based model supervised fine-tuned with Cultour, to improve the quality of information about attractions and travel planning. To evaluate the performance of CTourLLM, we proposed a human evaluation criterion named RRA (Relevance, Readability, Availability), and employed both automatic and human evaluation. The experimental results demonstrate that CTourLLM…
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Taxonomy
TopicsSemantic Web and Ontologies · Wikis in Education and Collaboration · AI in Service Interactions
MethodsEmirates Airlines Office in Dubai · Balanced Selection
