Information Seeking and Communication among International Students on Reddit

TL;DR

This paper analyzes how the COVID-19 pandemic affected international students' information-seeking behaviors on Reddit, revealing increased activity, recurring questions, and shifting thematic concerns that inform support policies.

Contribution

It provides new insights into the changing information needs and communication patterns of international students during the pandemic using Reddit data.

Findings

Rise in multiple-question posting during COVID-19

Active engagement linked to recurring questions

Shift from job-related to financial and academic concerns

Abstract

This study examines the impact of the COVID-19 pandemic on information-seeking behaviors among international students, with a focus on the r/f1visa subreddit. Our study indicates a considerable rise in the number of users posting more than one question during the pandemic. Those asking recurring questions demonstrate more active involvement in communication, suggesting a continuous pursuit of knowledge. Furthermore, the thematic focus has shifted from questions about jobs before COVID-19 to concerns about finances, school preparations, and taxes during COVID-19. These findings carry implications for support policymaking, highlighting the importance of delivering timely and relevant information to meet the evolving needs of international students. To enhance international students' understanding and navigation of this dynamic environment, future research in this field is necessary.