An Interpretable Alternative to Neural Representation Learning for Rating Prediction -- Transparent Latent Class Modeling of User Reviews

TL;DR

This paper introduces a transparent probabilistic model for rating prediction that organizes user and product classes based on reviews, offering interpretability and competitive performance compared to neural methods.

Contribution

It presents a novel, interpretable latent class model for rating prediction that is easier to inspect and understand than neural network approaches.

Findings

The model provides interpretable insights into user and product characteristics.

It achieves competitive predictive accuracy with neural approaches.

The approach enhances transparency in recommender systems.

Abstract

Nowadays, neural network (NN) and deep learning (DL) techniques are widely adopted in many applications, including recommender systems. Given the sparse and stochastic nature of collaborative filtering (CF) data, recent works have critically analyzed the effective improvement of neural-based approaches compared to simpler and often transparent algorithms for recommendation. Previous results showed that NN and DL models can be outperformed by traditional algorithms in many tasks. Moreover, given the largely black-box nature of neural-based methods, interpretable results are not naturally obtained. Following on this debate, we first present a transparent probabilistic model that topologically organizes user and product latent classes based on the review information. In contrast to popular neural techniques for representation learning, we readily obtain a statistical, visualization-friendly tool that can be easily inspected to understand user and product characteristics from a textual-based perspective. Then, given the limitations of common embedding techniques, we investigate the possibility of using the estimated interpretable quantities as model input for a rating prediction task. To contribute to the recent debates, we evaluate our results in terms of both capacity for interpretability and predictive performances in comparison with popular text-based neural approaches. The results demonstrate that the proposed latent class representations can yield competitive predictive performances, compared to popular, but difficult-to-interpret approaches.