Artificial Intelligence, VR, AR and Metaverse Technologies for Human Resources Management

TL;DR

This paper reviews how emerging digital technologies like AI, VR, AR, and the Metaverse are being integrated into HR management, highlighting current trends, opportunities, and perceptions among HR professionals through a survey.

Contribution

It provides an evaluation of the adoption and perceptions of AI, VR, AR, and Metaverse technologies in HR, offering insights into current trends and potential future applications.

Findings

HR professionals see potential in AI, VR, AR, and Metaverse for HR tasks

Survey indicates positive perception of emerging technologies in HR

Comparative analysis reveals varying levels of technology adoption

Abstract

Human Resources (HR) technology solutions encompass software and hardware tools designed to automate HR processes, gather, process, and analyze data, utilize it for strategic decision-making, and execute HR professionals' tasks while prioritizing security and privacy considerations. As with numerous other domains, Digital Transformation and emerging technologies have commenced integration into HR processes. These technologies are utilized by HR professionals and various stakeholders involved in HR operations. This study evaluates the utilization of Artificial Intelligence (AI), Virtual Reality (VR), Augmented Reality (VR), and the Metaverse within HR management, focusing on current trends and potential opportunities. A survey was conducted to gauge HR professionals' perceptions and critiques regarding these technologies. Participants were the HR department officers, academicians who specialized in HR and staff who had courses at diverse levels about HR. The acquired results were subjected to comparative analysis within this article.