A framework for developing a knowledge management platform

TL;DR

This paper offers a comprehensive framework and guidelines for developing effective knowledge management platforms, emphasizing collaboration, accessibility, and continuous evolution to enhance organizational decision-making and innovation.

Contribution

It consolidates insights from workshops into a practical framework, highlighting essential considerations and skills for successful knowledge management platform development.

Findings

Guidelines for envisioning and evaluating KM platforms

Importance of accessibility for diverse users

Need for shared principles and organizational commitment

Abstract

Knowledge management (KM) involves collecting, organizing, storing, and disseminating information to improve decision-making, innovation, and performance. Implementing KM at scale has become essential for organizations to effectively leverage vast accessible data. This paper is a compilation of concepts that emerged from KM workshops hosted by EMBL-EBI, attended by SMEs and industry. We provide guidance on envisioning, executing, evaluating, and evolving knowledge management platforms. We emphasize essential considerations such as setting knowledge domain boundaries and measuring success, as well as the importance of making knowledge accessible for downstream applications and non-computational users and highlights necessary personal and organizational skills for success. We stress the importance of collaboration and the need for convergence on shared principles and commitment to provide or seek resources to advance KM. The community is invited to join the journey of KM and contribute to the advancement of the field by applying and improving on the guidelines described.