Recent Advances in Data-Driven Business Process Management

TL;DR

This paper reviews recent technological advances and data sources that are transforming business process management into a data-driven paradigm, emphasizing its importance for organizational success.

Contribution

It provides research insights into the emerging field of data-driven BPM, highlighting recent developments and interdisciplinary challenges.

Findings

Data sources and technologies are enabling new BPM approaches

Data-driven BPM is a rapidly growing research area

Interdisciplinary challenges are prominent in this field

Abstract

The rapid development of cutting-edge technologies, the increasing volume of data and also the availability and processability of new types of data sources has led to a paradigm shift in data-based management and decision-making. Since business processes are at the core of organizational work, these developments heavily impact BPM as a crucial success factor for organizations. In view of this emerging potential, data-driven business process management has become a relevant and vibrant research area. Given the complexity and interdisciplinarity of the research field, this position paper therefore presents research insights regarding data-driven BPM.