Investigating the Impact of Project Risks on Employee Turnover Intentions in the IT Industry of Pakistan

TL;DR

This study examines how project risks in Pakistan's IT industry influence employee job satisfaction and turnover intentions, highlighting the importance of social links in shaping perceptions.

Contribution

It uniquely investigates the specific impact of project risks on turnover in the Pakistani IT sector, considering social links' moderating role.

Findings

Project risks negatively affect job satisfaction.

Higher job satisfaction reduces turnover intentions.

External and internal social links influence perceptions of job satisfaction.

Abstract

Employee turnover remains a pressing issue within high-tech sectors such as IT firms and research centers, where organizational success heavily relies on the skills of their workforce. Intense competition and a scarcity of skilled professionals in the industry contribute to a perpetual demand for highly qualified employees, posing challenges for organizations to retain talent. While numerous studies have explored various factors affecting employee turnover in these industries, their focus often remains on overarching trends rather than specific organizational contexts. In particular, within the software industry, where projectspecific risks can significantly impact project success and timely delivery, understanding their influence on job satisfaction and turnover intentions is crucial. This study aims to investigate the influence of project risks in the IT industry on job satisfaction and employee turnover intentions. Furthermore, it examines the role of both external and internal social links in shaping perceptions of job satisfaction.