Contemplating Secure and Optimal Design Practices for Information Infrastructure From a Human Factors Perspective

TL;DR

This paper discusses the importance of integrating human factors into the design of secure information infrastructure, emphasizing user-centric practices to enhance security and usability.

Contribution

It highlights the need for balancing security and usability through human-centered design principles in information infrastructure development.

Findings

User-centric design improves security response

Proper contextual information enhances user engagement

Balancing functionality and usability is crucial for secure systems

Abstract

Designing secure information infrastructure is a function of design and usability. However, security is seldom given priority when systems are being developed. Secure design practices should balance between functionality (i.e., proper design) to meet minimum requirements and user-friendliness. Design recommendations such as those with a user-centric approach (i.e., inclusive of only relevant information, user liberty) and presenting information within its proper context in a clear and engaging manner has been scientifically shown to improve user response and experience.