Large Language Model (LLM) Bias Index -- LLMBI

TL;DR

The paper introduces LLMBI, a novel metric to quantify and mitigate biases in large language models, enabling systematic bias measurement across multiple dimensions to improve fairness and reliability.

Contribution

This work presents the first comprehensive bias index for LLMs, combining multiple bias dimensions into a single quantifiable score using NLP techniques and empirical validation.

Findings

LLMBI effectively measures bias variations across models and over time.

LLMs exhibit significant biases in gender, age, and racial dimensions.

The index aids in benchmarking and improving LLM fairness.

Abstract

The Large Language Model Bias Index (LLMBI) is a pioneering approach designed to quantify and address biases inherent in large language models (LLMs), such as GPT-4. We recognise the increasing prevalence and impact of LLMs across diverse sectors. This research introduces a novel metric, LLMBI, to systematically measure and mitigate biases potentially skewing model responses. We formulated LLMBI using a composite scoring system incorporating multiple dimensions of bias, including but not limited to age, gender, and racial biases. To operationalise this metric, we engaged in a multi-step process involving collecting and annotating LLM responses, applying sophisticated Natural Language Processing (NLP) techniques for bias detection, and computing the LLMBI score through a specially crafted mathematical formula. The formula integrates weighted averages of various bias dimensions, a penalty for dataset diversity deficiencies, and a correction for sentiment biases. Our empirical analysis, conducted using responses from OpenAI's API, employs advanced sentiment analysis as a representative method for bias detection. The research reveals LLMs, whilst demonstrating impressive capabilities in text generation, exhibit varying degrees of bias across different dimensions. LLMBI provides a quantifiable measure to compare biases across models and over time, offering a vital tool for systems engineers, researchers and regulators in enhancing the fairness and reliability of LLMs. It highlights the potential of LLMs in mimicking unbiased human-like responses. Additionally, it underscores the necessity of continuously monitoring and recalibrating such models to align with evolving societal norms and ethical standards.