SBTRec- A Transformer Framework for Personalized Tour Recommendation Problem with Sentiment Analysis
Ngai Lam Ho, Roy Ka-Wei Lee, Kwan Hui Lim

TL;DR
This paper introduces SBTRec, a BERT-based trajectory recommendation system that incorporates sentiment analysis to personalize tourist itineraries, outperforming existing methods in accuracy across multiple city datasets.
Contribution
The paper presents a novel SBTRec algorithm that combines POI check-in data with sentiment analysis to improve personalized tour recommendations without requiring city-specific modifications.
Findings
SBTRec achieves an average F1 score of 61.45%.
Outperforms baseline sequence prediction algorithms.
Flexible and adaptable to different cities and scenarios.
Abstract
When traveling to an unfamiliar city for holidays, tourists often rely on guidebooks, travel websites, or recommendation systems to plan their daily itineraries and explore popular points of interest (POIs). However, these approaches may lack optimization in terms of time feasibility, localities, and user preferences. In this paper, we propose the SBTRec algorithm: a BERT-based Trajectory Recommendation with sentiment analysis, for recommending personalized sequences of POIs as itineraries. The key contributions of this work include analyzing users' check-ins and uploaded photos to understand the relationship between POI visits and distance. We introduce SBTRec, which encompasses sentiment analysis to improve recommendation accuracy by understanding users' preferences and satisfaction levels from reviews and comments about different POIs. Our proposed algorithms are evaluated against…
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Taxonomy
TopicsDigital Marketing and Social Media · Recommender Systems and Techniques · Human Mobility and Location-Based Analysis
MethodsEmirates Airlines Office in Dubai
