Critical Role of Artificially Intelligent Conversational Chatbot
Seraj A. M. Mostafa, Md Z. Islam, Mohammad Z. Islam, Fairose Jeehan,, Saujanna Jafreen, Raihan U. Islam

TL;DR
This paper examines the capabilities and limitations of AI conversational chatbots like ChatGPT, focusing on ethical issues, misuse potential, and proposing architectural solutions to promote responsible use.
Contribution
It provides an analysis of ethical challenges and limitations of ChatGPT in academic contexts and introduces architectural solutions to mitigate misuse.
Findings
ChatGPT offers quick, organized answers but has accuracy limitations.
Ethical concerns and misuse potential are significant in academic settings.
Architectural solutions can help prevent inappropriate use.
Abstract
Artificially intelligent chatbot, such as ChatGPT, represents a recent and powerful advancement in the AI domain. Users prefer them for obtaining quick and precise answers, avoiding the usual hassle of clicking through multiple links in traditional searches. ChatGPT's conversational approach makes it comfortable and accessible for finding answers quickly and in an organized manner. However, it is important to note that these chatbots have limitations, especially in terms of providing accurate answers as well as ethical concerns. In this study, we explore various scenarios involving ChatGPT's ethical implications within academic contexts, its limitations, and the potential misuse by specific user groups. To address these challenges, we propose architectural solutions aimed at preventing inappropriate use and promoting responsible AI interactions.
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Taxonomy
TopicsAI in Service Interactions · Ethics and Social Impacts of AI · Artificial Intelligence in Healthcare and Education
