A Semantic-driven Approach for Maintenance Digitalization in the Pharmaceutical Industry

TL;DR

This paper proposes a semantic-driven digitalization framework to enhance maintenance processes in the pharmaceutical industry, addressing regulatory challenges and improving digital resource cohesion through a case study at Merck Serono.

Contribution

It introduces a novel semantic-driven framework for maintenance digitalization tailored to pharmaceutical industry needs, supported by a practical case study and functional tool-chain implementation.

Findings

Framework improves digital continuity in maintenance

Successful implementation of digital sampling assistant

Demonstrates feasibility of semantic-driven digitalization

Abstract

The digital transformation of pharmaceutical industry is a challenging task due to the high complexity of involved elements and the strict regulatory compliance. Maintenance activities in the pharmaceutical industry play an essential role in ensuring product quality and integral functioning of equipment and premises. This paper first identifies the key challenges of digitalization in pharmaceutical industry and creates the corresponding problem space for key involved elements. A literature review is conducted to investigate the mainstream maintenance strategies, digitalization models, tools and official guidance from authorities in pharmaceutical industry. Based on the review result, a semantic-driven digitalization framework is proposed aiming to improve the digital continuity and cohesion of digital resources and technologies for maintenance activities in the pharmaceutical industry. A case study is conducted to verify the feasibility of the proposed framework based on the water sampling activities in Merck Serono facility in Switzerland. A tool-chain is presented to enable the functional modules of the framework. Some of the key functional modules within the framework are implemented and have demonstrated satisfactory performance. As one of the outcomes, a digital sampling assistant with web-based services is created to support the automated workflow of water sampling activities. The implementation result proves the potential of the proposed framework to solve the identified problems of maintenance digitalization in the pharmaceutical industry.