The Social Triad model of Human-Robot Interaction

TL;DR

This paper introduces the Social Triad model for human-robot interaction, emphasizing trust as a social construct influenced by the user's relationship with the robot's deployer, integrating psychological insights.

Contribution

It proposes a novel Social Triad model (User, Robot, Deployer) to better understand and develop trust in human-robot interactions, bridging psychology and robotics.

Findings

Highlights trust as a social construct in HRI

Identifies the influence of the user's relationship with the deployer

Provides a framework for co-creating trustworthy robots

Abstract

Despite the increasing interest in trust in human-robot interaction (HRI), there is still relatively little exploration of trust as a social construct in HRI. We propose that integration of useful models of human-human trust from psychology, highlight a potentially overlooked aspect of trust in HRI: a robot's apparent trustworthiness may indirectly relate to the user's relationship with, and opinion of, the individual or organisation deploying the robot. Our Social Triad for HRI model (User, Robot, Deployer), identifies areas for consideration in co-creating trustworthy robotics.