Prompted LLMs as Chatbot Modules for Long Open-domain Conversation
Gibbeum Lee, Volker Hartmann, Jongho Park, Dimitris Papailiopoulos,, Kangwook Lee

TL;DR
This paper introduces MPC, a modular prompting approach that leverages pre-trained large language models as chatbot components, enabling high-quality, consistent, and flexible long-term open-domain conversations without fine-tuning.
Contribution
It presents a novel modular prompting framework for chatbots that maintains performance comparable to fine-tuned models using only prompting techniques.
Findings
MPC achieves human-evaluated quality comparable to fine-tuned chatbots.
The approach enhances long-term consistency and flexibility in open-domain conversations.
Human evaluations confirm the effectiveness of MPC in real-world settings.
Abstract
In this paper, we propose MPC (Modular Prompted Chatbot), a new approach for creating high-quality conversational agents without the need for fine-tuning. Our method utilizes pre-trained large language models (LLMs) as individual modules for long-term consistency and flexibility, by using techniques such as few-shot prompting, chain-of-thought (CoT), and external memory. Our human evaluation results show that MPC is on par with fine-tuned chatbot models in open-domain conversations, making it an effective solution for creating consistent and engaging chatbots.
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Taxonomy
TopicsTopic Modeling · AI in Service Interactions · Natural Language Processing Techniques
