Is ChatGPT Equipped with Emotional Dialogue Capabilities?

TL;DR

This paper evaluates ChatGPT's ability to understand and generate emotional dialogue, revealing promising results in emotional response generation but highlighting areas for improvement in understanding emotional nuances.

Contribution

It provides a comprehensive assessment of ChatGPT's emotional dialogue capabilities and identifies future research directions for enhancing emotional understanding.

Findings

ChatGPT shows promising emotional response generation.

Performance on emotional understanding lags behind supervised models.

Suggests future research avenues for emotional dialogue enhancement.

Abstract

This report presents a study on the emotional dialogue capability of ChatGPT, an advanced language model developed by OpenAI. The study evaluates the performance of ChatGPT on emotional dialogue understanding and generation through a series of experiments on several downstream tasks. Our findings indicate that while ChatGPT's performance on emotional dialogue understanding may still lag behind that of supervised models, it exhibits promising results in generating emotional responses. Furthermore, the study suggests potential avenues for future research directions.