ChatGPT: A Meta-Analysis after 2.5 Months
Christoph Leiter, Ran Zhang, Yanran Chen, Jonas Belouadi, Daniil, Larionov, Vivian Fresen, Steffen Eger

TL;DR
This paper provides a comprehensive meta-analysis of ChatGPT's perception based on social media and scientific literature, highlighting its high quality perception, evolving sentiment, and diverse views on its opportunities and threats across different fields.
Contribution
It offers the first large-scale meta-analysis of ChatGPT's perception, combining social media and scientific literature to inform future development and public debate.
Findings
ChatGPT is generally perceived as high quality with positive sentiment.
Perception has slightly declined, with increased surprise and negative sentiment.
It is viewed as both an opportunity and a threat in various fields, including medicine and education.
Abstract
ChatGPT, a chatbot developed by OpenAI, has gained widespread popularity and media attention since its release in November 2022. However, little hard evidence is available regarding its perception in various sources. In this paper, we analyze over 300,000 tweets and more than 150 scientific papers to investigate how ChatGPT is perceived and discussed. Our findings show that ChatGPT is generally viewed as of high quality, with positive sentiment and emotions of joy dominating in social media. Its perception has slightly decreased since its debut, however, with joy decreasing and (negative) surprise on the rise, and it is perceived more negatively in languages other than English. In recent scientific papers, ChatGPT is characterized as a great opportunity across various fields including the medical domain, but also as a threat concerning ethics and receives mixed assessments for…
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Taxonomy
TopicsArtificial Intelligence in Healthcare and Education · AI in Service Interactions · Digital Mental Health Interventions
