Software Requirements Engineering Healthcare Implementation Maturity Model (SRE-HIMM) for Global Health-Care Information System

TL;DR

This paper introduces SRE-HIMM, a new maturity model for healthcare information systems, developed through literature review, empirical data, and expert evaluation, to improve HIS development processes.

Contribution

It presents a novel healthcare-specific maturity model based on critical success factors and barriers, integrating multiple existing models and validated through empirical and case study evaluations.

Findings

SRE-HIMM effectively assesses healthcare information system maturity.

The model's application shows satisfactory results in a real-world case study.

Critical success factors significantly influence HIS development success.

Abstract

The fundamental objective of this research work is to develop a Software Requirement Engineering Healthcare Implementation Maturity Model (SRE-HIMM) that will assist healthcare organizations to effectively evaluate and implement HIS development process. The model was developed based on the systematic literature review (SLR) approach and Empirical results. The 53 primary studies were extracted using the SLR approach and CSFs, CBs, and best practices were identified form the extracted primary studies. The identified success factors and barriers were further ranked using the analytical hierarchy process (AHP) approach. Furthermore, I have adopted the critical success factors (CSFs) and critical barriers (CBs) instead of PAs and available Maturity models i.e., CMMI for the development of (SRE-HIMM). The identified CSFs and CBs were classified into five maturity levels based on the CMMI, IMM, and SOVRM. The empirical investigation was conducted HIS experts to evaluate the findings of SLR. Further, a case study was conducted with the company to evaluate the effectiveness of SRE-HIMM which shows satisfactory results.