Participation of Stakeholder in the Design of a Conception Application of Augmentative and Alternative Communication

TL;DR

This paper explores a user-centered design process involving therapists and researchers to develop a web platform for AAC aids, emphasizing stakeholder participation and satisfaction.

Contribution

It introduces a collaborative design methodology for AAC tools involving multiple stakeholders, highlighting the importance of inclusive participation.

Findings

Therapists' satisfaction with the co-design process was high.

Involving caregivers extends the design relevance to daily life.

The interdisciplinary approach improved platform usability.

Abstract

The objective of this paper is to describe the implication of an interdisciplinary team involved during a user-centered design methodology to design the platform (WebSoKeyTo) that meets the needs of therapists to design augmentative and alternative communication (AAC) aids for disabled users. We describe the processes of the design process and the role of the various actors (therapists and human computer researchers) in the various phases of the process. Finally, we analyze a satisfaction scale of the therapists on their participation in the codesign process. This study demonstrates the interest in extending the design actors to other therapists and caregivers (professional and family) in the daily life of people with disabilities.